Community Management

We listen to and engage in online conversations relevant to your brand, and help you to understand the impact this has on your business. When Social Media Clinic started in 2010, social media was all about numbers, so-called ‘vanity metrics’ – where success was measured by the size of your online community. Social media use has since transformed, with engagement and conversation now playing the star roles. We listen to your online communities on the platforms relevant to your brand, product or industry. We help you understand the relevance of these online conversations and what actions to take.

We create content for your social media accounts and share other relevant content of interest to your community. We monitor activity on all your accounts, responding promptly to any conversations to promote customer loyalty. We bring you closer to your customers and generate buzz around your brand.